The RevGambit marketing website does not currently take payments. This page explains how to raise a billing or service issue. It does not replace the terms accepted for an existing purchase.
Your accepted purchase terms
Before a purchase, the applicable checkout or service/order summary must identify the price, billing period, entitlements, any minimum engagement, renewal, cancellation and refund terms. Software, done-for-you services and white-label partner arrangements have separate scopes.
An inquiry, booking or calculator report does not create a charge or commitment. A brand change or new public offer does not retroactively alter an existing customer's accepted terms.
Billing and cancellation requests
For a billing question or cancellation request, contact support@klosent.com. Include RevGambit, your order or workspace reference, the affected service and your requested end date where relevant. Do not send passwords or full payment-card details.
The accepted agreement determines the cancellation process, notice period, minimum and effective end date. Stopping use or disconnecting an account is not a substitute for the cancellation requirements you accepted. A later acknowledgment does not restart a notice period that the accepted terms measure from receipt.
Billing errors and undelivered work
If you believe a charge is incorrect or agreed work was materially delayed or not delivered, describe the affected scope, dates and relevant evidence. The review should consider the accepted agreement, delivery records, work completed and each party's dependencies.
Any agreed revised plan, substitute work, credit, refund or termination arrangement should be recorded in writing. A customer or provider dependency does not automatically excuse a separate failure to perform an agreed obligation.
Your rights remain protected
Ordinary cancellation, an unused feature or disappointing sales results are different from confirmed billing mistakes or a failure to deliver agreed work. Any non-refund statement or minimum commitment remains subject to applicable non-waivable rights and expressly agreed remedies.
You do not have to wait for our agreement before exercising a mandatory legal right, an express contractual remedy or an available dispute process.
For the website operator and legal contact details, see the Website Terms.